Support & Help Center

Frequently Asked Questions

How do I add a new beneficiary?

Go to your Dashboard, click "Add Loved One", and follow the on-screen instructions to set up monitoring for a new person.

How do I connect a sensor?

Navigate to the beneficiary's profile, go to Sensors, and use the "Add Sensor" function to connect via Bluetooth.

How do I create an organization?

During signup, select "For My Care Agency" to create an organization. Existing users can create one via the sidebar context switcher.

How do I invite team members?

Organization owners and admins can invite new members from the Organization Dashboard. Invitees receive an email with an invitation link.